General Information

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Are you open right now?
We reply to calls/messages 8 AM–8 PM daily. You can message 24/7 and we’ll respond during those hours.

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Can I speak to someone now?
If it’s 8 AM–8 PM, we’ll get back shortly. Otherwise, we’ll follow up first thing.

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What are your hours of operation?
We monitor messages 8 AM–8 PM. Class times vary and aren’t the same as office hours.

 

Where are you located?
624 Stokes Rd., Medford, NJ 08055 (Choice Wellness).

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Phone number?
609-755-3450.

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Is the Choice Wellness app available?
Not yet—coming soon.

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Booking, Check-In & Policies

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How do I book a class online?
Go to the Classes/Services page, choose your class, and follow checkout.

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Can I sign up by phone?
Yes. We can register you by phone and take payment if a spot is available.

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Are walk-ins allowed?
Space is limited—please reserve in advance.

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How does check-in work for events?
Tickets must be purchased in advance. No printed ticket is needed—we check you in by name.

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What if I’m running late?
Please arrive a few minutes early. Late arrivals may need to join quietly after the opening.

 

Cancellation policy (classes)?
Missed sessions aren’t refunded. You may request a same-month make-up when space allows.

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Cancellation policy (events)?
Event tickets are non-refundable but transferable to another person—contact us to update the name.

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Class capacity?
Classes are small for safety and attention. Reserve early.

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Payments & Security

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Is it safe to pay on your website or by phone?
Yes. We don’t store card data on our site. Payments are handled by Square in a secure, separate system.

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What payment processor do you use?
Square (PCI DSS Level 1; end-to-end encryption). It’s widely used and audited for security.

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Can I pay cash for my first class?
For regular classes, yes (space permitting). To guarantee a spot, pay in advance.
For SoundBath events, prepayment is required.

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Do memberships auto-renew?
Memberships are billed monthly. Your instructor/manager will confirm the billing date when you enroll.

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Are memberships refundable?
No. If there’s an error on our end, we’ll fix or refund it.

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Senior Fit (55+)

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What is Senior Fit?
A 55+ program combining Chair Yoga, Tai Chi, and gentle full-body exercises to improve mobility, balance, and calm.

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Who can join?
Ages 55+. Please avoid any movement that causes pain and follow your doctor’s guidance.

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Chair Yoga vs. Chair Aerobics—what’s the difference?
Chair Yoga: slower, mindful stretching, posture, breathing, light Tai Chi.
Chair Aerobics: low-impact cardio in the chair; upbeat music; optional light hand weights.

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How long are classes?
About 45 minutes.

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What should I bring/wear?
Comfortable clothing and water. We provide the chairs and light weights (1–3 lb) for Aerobics.

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Chair Yoga

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What is Chair Yoga?
Gentle yoga done seated or using a chair for support—great for flexibility, balance, strength, and relaxation.

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Can I try one class first?
Yes. First class is $10 for newcomers (space permitting).

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Chair Aerobics

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What is Chair Aerobics?
A seated, low-impact cardio class to boost heart health and stamina. Optional light weights provided.

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How long is it?
About 45 minutes.

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Memberships & Pricing (Senior Fit)

 

Do you offer per-class pricing?
Senior Fit is membership-based. A single drop-in (if approved by instructor) is $25 and not guaranteed.

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What membership options are available?

• $80/month – 8 sessions

• $100/month – 12 sessions

 

Do unused sessions roll over?
No. Sessions must be used within the month purchased.

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Can I make up a missed class?
You may request a same-month make-up in another class when space allows.

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Yoga Prime

 

What is Yoga Prime?
A beginner-/intermediate-friendly class with gentle flow (Vinyasa-inspired), focusing on flexibility, strength, balance, and breath.

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How long is the class?
About 45 minutes, ending with Savasana.

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How much does it cost?
Options include a 2-class trial ($20), per-class $25, or monthly memberships (ask for current rates).

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Can I sign up by phone?
Yes. We’ll collect your info and process payment when a spot is confirmed.

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SoundBath

 

What is a SoundBath?
A guided relaxation using crystal singing bowls and soothing tones to help reduce stress and reset.

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How long is a SoundBath?
Typically 60 minutes.

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How do I reserve?
Purchase your ticket online or by phone. Prepayment is required to hold your spot.

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Do I need a physical ticket?
No. We check you in by name at the door.

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What should I bring?
Water and layers. If you prefer lying down, bring a mat/blanket; chairs are available.

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Accessibility & Safety

 

Is the studio accessible?
Chairs are provided and we accommodate limited mobility. If you use a mobility aid, let us know so we can reserve space.

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Medical disclaimer?
We’re a wellness center, not a medical provider. Please consult your physician before starting any new activity.

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Age policy?
Senior Fit is 55+. Other classes are for adults above the age of 21+; minors require a guardian and prior approval.

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Contact & Misc.

 

Can I get info about b2b requests?
For media or partnership requests, contact 609-755-3450.

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Do you offer private sessions or group bookings?
Yes—contact us for availability and pricing.

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Do you sell gift cards?
Yes—ask us or check the Shop page.

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How do I join your email list?
Submit the contact form on the website or tell us by phone and we’ll add you.

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